TERMS AND CONDITIONS

AcceleratedSpanish.com hereby agrees to provide teaching services as described on its website, subject to the following conditions:

1. Please take into account we offer online courses from 8 a.m. to 11 p.m. CST (Central Standard Time), Monday through Friday.

2. Lessons are NOT offered on Jan. 1, Feb. 5, Mar. 21, May. 1, Sep. 15 (after 3 p.m.), Sep. 16, Nov. 2, Nov. 20, Dec. 24 (after 3 p.m.), Dec. 25, 26, 27, 28, 29, 30, 31.  In case an online lesson is scheduled on one of these dates, it will be rescheduled at no cost to the client.

3. Money back guarantee. You must ask for a refund BEFORE the 2nd online class.

4. Use of video: in some cases (if the internet connection is slow) the video option will be disabled.

5. Once AcceleratedSpanish.com received your payment, we will contact you to confirm your online lessons. Depending on your payment option and country of residence, this can take between 1 hour and 6 business days.

6. AcceleratedSpanish.com cannot be held responsible for events outside of its control.

7. If you register for private one-on-one lessons, the fee for a cancelled lesson can only be carried forward if AcceleratedSpanish.com receives at least 48 hours' notice (Monday - Friday).

8. If you register for group classes, rescheduling your class is only possible if space is available in other classrooms.  There are a maximum of 3 cancellations per level for group classes.

9. We cannot accept responsibility for inadequacies of students' software or hardware.

10. Each online one-on-one lesson lasts for 60 minutes.

11. We reserve the right to discontinue participation of a student in a lesson and/or from future lessons if the student engages in abusive, culturally inappropriate or other unacceptable communication

12. If the minimum or maximum limit of students in a classroom (group classes) is exceeded, AcceleratedSpanish.com will offer you private online one-on-one tutoring.  In that case the same amount of course materials will be covered but in half of the time, since one-on-one classes are more productive than group classes.  As this represents a de facto upgrade (higher productivity), this is NOT a reason to request a refund.

13. Classes are offered per hour and start on the hour.

14. Gift Certificates

- Gift certificates must be redeemed through our Web site, http://www.acceleratedspanish.com, toward the purchase of products / services sold by AcceleratedSpanish.com.

- Gift certificates cannot be used to purchase gift certificates.

- Gift certificates are not redeemable for cash and cannot be returned for a cash refund.

- Gift certificates and their use on our Web site are subject to our general Conditions of Use.

- Gift certificates and unused portions of gift certificates expire one year from the date of issue.

- We are not responsible for lost or stolen gift certificates.

15. AcceleratedSpanish.com reserves the right to change these terms and conditions from time to time in its discretion.